01
Nov

Implementing “Extreme” Customer Service: Sunstone Circuits – Evaluation Engineering, November 2009

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by Terry Heilman, Sunstone Circuits

Becoming a customer-focused organization is a gradual and arduous process, but one that may be well worth the effort in terms of driving growth through capturing repeat business and attracting new clientele. Simply enhancing existing customer-service programs can help improve and retain critical business relationships, but to build a solid niche, investing in “extreme” customer service measures may be necessary.

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26
Oct

Consumer Cellular’s Doro PhoneEasy 410gsm – PC Magazine, October 23, 2009

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Here’s a great gift for Grandma: an inexpensive, easy-to-use mobile phone that will keep her connected. The Doro PhoneEasy 410 gives you simple voice calling on an attractive device at a recession-friendly price. Grandma will need you to set it up, though.

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23
Oct

Everyday Heroes: Climbing mountains to defeat lung disease – KATU, October 23, 2009

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Click here to view the video.

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