26
Jul

Insights from Digital Banking 2017: Maintaining Relevance by Adding Value

Posted by: AmberRoberts in: Financial Services -

As the financial services industry evolves, traditional branch-based banks and newer direct banks powered by fintech firms will be pressured to keep their digital tools fresh and relevant to consumers. In addition to providing simple, quick and secure access to finances, banks are exploring how to add value to digital interactions and carve out their niche as integral fiscal partners.

Some banks are seeking to join the “connected home” trend, leveraging the use of home assistants like Amazon’s Echo and other Alexa devices or Google Home to execute transactions like transferring cash to a child’s lunch account or paying a bill with voice commands.

Bank of America introduced its foray into artificial intelligence last year with Erica, a bot that accesses information sources across the bank to answer questions via voice or text. It is also intended to help customers make better financial decisions and adopt healthy money habits by providing alerts, such as changes to a FICO score, and money-saving tips. The bot is available through Bank of America’s mobile app, used by 22.6 million. Essentially, the bank is working toward creating an ecosystem in which banking is streamlined.

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26
Jul

Insights from Digital Banking 2017: Traditional Banks Pursue Human-centric Digital Solutions

Posted by: AmberRoberts in: Financial Services -

 

American Banker’s Digital Banking 2017 conference brought together hundreds of fintech companies and banks of all sizes to discuss the impact of technological advances on the financial industry and highlight how traditional banks are paving a path forward in this digitally driven environment.

As consumers have grown more tech savvy and connected via their smartphones, they’re expecting more robust tools at their fingertips from any organization with which they interact, including their banks. But as traditional banks have been relatively slow to hop on the bandwagon – thanks, in part, to their need to funnel resources to regulatory and compliance requirements – consumer satisfaction has been slow to increase.

Traditional branch-based banks continue grappling with issues of trust from a financial crisis that can’t seem to be put firmly in the rear-view mirror. At the same time, fintech firms have been increasingly disrupting the industry and are building loyalty in the process. They are finding ways to engage customers by not only delivering the financial services they want, but providing ease of access at all the right touchpoints. Additionally, a perception that fintech is on the cutting edge of innovation is helping the sector draw and retain digital talent.

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18
Jul

Cool for Summer: Four favorite food and beverage trends

Posted by: Lydia Wohlford in: Food/Beverage -

At LANE, we’re keeping cool with some of the summer’s hottest trends. Whether in New York or Portland, we’re taking full advantage of the light, fresh flavors of the season, from bubbly in our glasses to berries in our bowls and more. Read on for a few of our favorite sips and bites for summer.

Natural Sparkling Wines

Rosé lovers, make room for natural sparkling wines as the go-to summer thirst quencher. Wine writer Alice Feiring, in Portland promoting her book, “The Dirty Guide to Wine,” recently led us through a tasting of natural Oregon wines. Already popular in France and Japan, natural wines are growing in popularity in the U.S. and may even become the norm in as little as five years. Feiring thinks they could redefine good wine, and we’re looking forward to learning more from her book, as well as from Marissa Ross’s new title, “Wine. All the Time.”

Smoothie Bowls

Some may think the bowl trend has gotten a little out of hand, with Instagram feeds clogged with acai, poke, smoothie and Buddha bowls. While we don’t disagree, we do want to point out that the fresh summertime bounty kicks up the flavor of smoothie bowls, so don’t be too quick to dismiss this trend. In the Northwest, u-pick farms and orchards (not to mention many local farmers markets) are heaving with bright, tempting berries, plums and peaches for summer, and heartier apples and pears will easily get us through autumn.

Popsicle Cocktails

More cocktail bars and restaurants are picking up on the popsicle + cocktail concept this summer, and you’ll find no complaints from us. If you’re in New York, try this delicious concept at Loopy Doopy, which has been perfecting the practice over the past few summers. People’s Pops are put headfirst into signature cocktails, keeping the drink well chilled and resulting in better and better flavor as the icy treat melts.

 

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